If your query relates to your vehicle, please have your vehicle's VIN or chassis number, registration number and mileage ready. The VIN and chassis number can be found on your license disk or at the bottom passenger side of the vehicle windscreen.
Should you have any queries or items of concern, explain your concern to your Dealer Service Manager or Dealer Principal. In the event your concern is not resolved by the Dealership, please speak to our Customer Care Consultants.
If you have need more assistance, have further questions or are a member of the media, visit our main Contact Us page. There you will find help with inquiries regarding Chevrolet Fleet Services, vehicle trade-ins, vehicle sales and more.
You’ve got questions? We’ve got answers. Chevrolet Complete Care is here to help you, whether you’re stranded on the road at night or you just can’t find your car manual. Browse the questions below or contact us at any time.
Chevrolet Complete Care is our personal commitment to you, your car and your safety when out on the road. The Complete Care program combines a 3 year/100,000km bumper-to-bumper warranty, with regular, scheduled maintenance and Roadside Assistance for peace of mind, wherever you are.
Yes. With a 3 year/100,000km bumper-to-bumper warranty [TO BE ADJUSTED FOR MARKETS WITH 5-YEAR WARRANTY], Chevrolet Complete Care gives you peace of mind right from the start. This factory-backed warranty comes with the assurance of trained service technicians, quality workmanship and genuine Chevrolet parts. For more details, visit our Warranty page.
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Chevrolet Complete Care provide you with the option of an extended warranty that adds an additional 3 years of coverage to your original warranty. For more details, visit our Extended Warranty page.
Yes, all repairs should be performed by your local Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts.
We would never leave you stranded. Chevrolet is proud to offer the response, security and convenience of our 24-Hour Roadside Assistance Program. The program provides you with emergency towing to a Chevrolet dealer, so you are never alone while on the road. [INDIVIDUAL MARKETS TO INSERT LOCAL COVERAGE DETAILS, SAMPLE COPY BELOW]
Our Roadside Assistance program also includes: lockout service (keys locked inside vehicle), flat tire changes (spare installed), fuel delivery and jump-starts (at home or on the road).
Our Roadside Assistance operators are available 24 hours a day, 7 days a week to ensure you get help when you need it. Visit our Roadside Assistance page or call us on XXX-XXXXXXXXXX.
Your Chevrolet is designed and tested to provide you with years of worry-free driving. However every car has a recommended service interval that is important to ensure proper vehicle health and maintenance. Find out when to schedule your next service at our Recommended Maintenance Schedule page.
Simply call your Chevrolet dealer, or visit our Book A Service page.
Yes, all repairs should be performed by a Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts.
Yes, because even though you may not have travelled to the full kilometres interval, your engine oil and other important items need to be checked and topped up or replaced.
Your Chevrolet dealer is the best place to purchase Chevrolet genuine parts.
Each vehicle has a unique serial number which is used to identify each individual vehicle. This is known as an International Standards Organisation Vehicle Identification Number (ISOVIN or VIN). The VIN consists of a structured combination of 17 characters and is usually located on the bottom corner of the windscreen on the passenger’s side.
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*Fuel economy values are determined through CO2 measurement in accordance with the latest ECE R101/SANS 20101 standards, as prescribed by South African government, conducted in a controlled environment and were correct at the time this disclaimer was published, which is subject to change. The specifications are for comparison purposes between the different vehicle models available in the S.A market which are all tested in the same manner, specific driving cycles and controlled environment. Actual achieved fuel consumption during on-road driving will vary due to factors including driving style, vehicle load and tyre size, as well as road, traffic and ambient conditions.
Actual products may differ from photos pictured on the Chevrolet.co.za website. General Motors South Africa has the right to change automobile details without prior notification.
Please be aware that the current sms notification of a Chevrolet Cruze being awarded to Vodacom or MTN cellular phone numbers is a scam.
Kindly refrain from responding to the notification and do not divulge personal information or banking details or pay money to the fraudulent operators.
* GMSA Financial Services – A product of WesBank – A division of FirstRand Bank Ltd. An Authorised Financial Services & Credit Provider. NCRCP20. *On-the-road and registration fees excluded.
Terms and conditions apply. Model/s shown may differ. Errors and omissions excepted. All offers subject to finance approval. Images, details and the content on this webpage may change at any time without notice. For the most recent and accurate information, please consult your local dealer.